Shipping Info

❣ PLEASE NOTE: I am pausing shipping to Germany, France, Poland and Romania until I figure out how to follow the new packaging laws as of July 2022! This hopefully won't be too long an apologies for any inconvenience ❣

 

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SHIPPING:

UK & WORLDWIDE:

Postage costs varies by weight and country, you can chose between standard and tracked delivery. Although the royal mail ensures reliable delivery I highly reccomend purchasing tracked shipping for peace of mind and updates! Tracking updates will be sent via email!

International parcels will be sent only using tracked only! As the cost constantly fluctuates, if you shipping comes to cheaper than expected I will refund the difference :)

Your tracking codes can be typed in and used on the Royal Mail website to see your parcel's journey! If you cannot find you code on your shipping confirmation email then please email me and I can resupply it to you no prob!!

ALSO: please note that if you do not purchase a tracked shipping option at checkout then please do not email asking me for a tracking number as your parcel will not have it! If you're unsure if you bought tracked or not it will be on your email order confirmation :)

 

PLEASE NOTE: European + rest of world orders will be subjected to customs/ duty fees which are at unpredicable rates at the moment due to brexit and tax changes. Please please concider this before making a purchase as they will be the buyers responsability and I am not in control of them sadly!

 

!! Please make sure you type in your address correctly, any parcels bounced back to me because of an incorrect address will be subjected to you re-paying for delivery !!

 

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RETURNS:

Due to being and extremely small 1 person business and everything being made to order I’m afraid that currently all sales are final.

I 100% recommend checking the size guide before buying to make sure it’ll be a good fit and if you’re unsure of anything at all please send me an email before ordering and I will help you in any way I can! gmmrsdesign@gmail.com

Vintage clothing is returnable with the return postage at the cost of the buyer and vintage jewellery is non returnable due to hygiene reasons.

 

CANCELLATIONS:

I offer a 24 hour 'cooling off' period after purchasing. This means if you decide you want to cancel the order please let me know ASAP within 24 hours for a refund.

Cancellations after 24 hours will only be made in special circumstances. To be fair to my hard work and small business, cancelations after I've started making the items will have a percentage of money deducted for the time/materials/fees already spent on making the item too.