Shipping Info

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 SHIPPING:

DEC 2024 UPDATE: 

Please note that EU shipping is being paused after the 6th of December due to new laws. This hopefully will be resolved soon!!

and as Canada post is on strike currently shipping is delayed and is unknown when is will resume. Things are still purchasable but please know there will be delays in shipping but I will keep you updated and post asap when available again!

UK & WORLDWIDE:

Postage costs varies by weight and country, all parcels will be sent out tracked.  Your tracking codes can be typed in and used on the Royal Mail website to see your parcel's journey! If you cannot find you code on your shipping confirmation email then please email me and I can resupply it to you no prob!!

As the postage cost constantly fluctuates, if you shipping comes to cheaper than expected I will refund the difference so don't be alarmed if you get a small shipping refund, your order is still on its way to you! :) 

Please contact me if you'd like a shipping quote :)

 PLEASE NOTE: European + rest of world orders will be subjected to customs/ duty fees which are at unpredicable rates at the moment due to brexit and tax changes. Please please concider this before making a purchase as they will be the buyers responsability and I am not in control of them sadly!

!! Please make sure you type in your address correctly, any parcels bounced back to me because of an incorrect address will be subjected to you re-paying for delivery !!

 

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RETURNS:

Due to being and extremely small 1 person business and everything being made to order I’m afraid that currently all sales are final.

I 100% recommend checking the size guide before buying to make sure it’ll be a good fit and if you’re unsure of anything at all please send me an email before ordering and I will help you in any way I can! gmmrsdesign@gmail.com

Vintage clothing is returnable with the return postage at the cost of the buyer and vintage jewellery is non returnable due to hygiene reasons.

CANCELLATIONS:

I offer a 24 hour 'cooling off' period after purchasing. This means if you decide you want to cancel the order please let me know ASAP within 24 hours for a refund.

Cancellations after 24 hours will only be made in special circumstances. To be fair to my hard work and small business, cancelations after I've started making the items will have a percentage of money deducted for the time/materials/fees already spent on making the item too.