Shipping Info
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SHIPPING:
UK & WORLDWIDE:
Postage costs varies by weight and country, all parcels will be sent out tracked. Your tracking codes can be typed in and used on the Royal Mail website to see your parcel's journey! If you cannot find you code on your shipping confirmation email then please email me and I can resupply it to you no prob!! This excludes if you chose the no tracking shipping option for smaller items.
Please contact me if you'd like a shipping quote :)
PLEASE NOTE: European + rest of world orders will be subjected to customs/ duty fees which are at unpredicable rates at the moment due to brexit and tax changes. Please please concider this before making a purchase as they will be the buyers responsability and I am not in control of them sadly!
!! Please make sure you type in your address correctly, any parcels bounced back to me because of an incorrect address will be subjected to you re-paying for delivery !!
!!!! USA TARRIFS FROM THE 29TH AUG 2025: !!!!
Due to new rules and changes the USA now collect tariffs on UK goods being shipped over and are mandatory and unavoidable. This is collected and paid on the UK end instead of being payable on arrival. As we're not being told a lot of information or really know how to prepare for it and information is coming in slowly it's all a little up in the air at the moment. As far as I can make out its 10% of order price collected and paid for when shipping is bought. And because it's so new there are currently no tools on how this can be collected. For the time being if something is purchased for shipping after the 29th I will send you a link for the tariff payment and please note that the item won't be shipped until the payment is received too. Thank you!!! 💕
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RETURNS:
Due to being and extremely small 1 person business and everything being made to order I’m afraid that currently all sales are final.
I 100% recommend checking the size guide before buying to make sure it’ll be a good fit and if you’re unsure of anything at all please send me an email before ordering and I will help you in any way I can! gmmrsdesign@gmail.com
Vintage clothing is returnable with the return postage at the cost of the buyer and vintage jewellery is non returnable due to hygiene reasons.
CANCELLATIONS:
I offer a 24 hour 'cooling off' period after purchasing. This means if you decide you want to cancel the order please let me know ASAP within 24 hours for a refund.
Cancellations after 24 hours will only be made in special circumstances. To be fair to my hard work and small business, cancelations after I've started making the items will have a percentage of money deducted for the time/materials/fees already spent on making the item too.